Privacy Policy

1. Introduction

This Privacy Policy outlines how our casino hotel and casino and hotel resort collect, use, protect, and share personal information provided by visitors and guests.

2. Information We Collect

We may collect the following data:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Payment Information

  • Date of Birth (for age verification)

  • Booking and Stay History

  • Preferences (room, dining, gaming)

  • IP address and browser data (collected via cookies)

3. How We Use Your Information

Your data is used to:

  • Process hotel and service reservations

  • Provide tailored guest experiences

  • Send confirmations, promotional offers, and loyalty updates

  • Improve customer service and website functionality

  • Comply with legal and regulatory obligations related to casino operations

4. Data Sharing and Disclosure

We do not sell your data to third parties. We may share your information only with:

  • Payment processors and banking institutions

  • Government or law enforcement if legally required

  • Internal departments of the casino and hotel resort for service enhancement

5. Cookies and Tracking

We use cookies to improve your experience on our website. These cookies allow us to:

  • Save login and language preferences

  • Analyze web traffic and user behavior

  • Offer location-based services and content

You may opt out of cookies via your browser settings, but certain features of the site may not function properly without them.

6. Security Measures

Your data is protected using industry-standard security protocols including:

  • SSL encryption

  • Firewall protection

  • Secure server storage

Access to your personal information is restricted to authorized staff of the casino hotel.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Withdraw consent or delete your data

  • Opt out of promotional emails at any time

To exercise these rights, please contact our Privacy Officer at [email address].

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page and take effect immediately. Continued use of our services indicates acceptance of the updated policy.